Shipping
Orders ship within 48 hours.
Pre-order items ship within up to 4 days.
Estimated delivery: 5–10 business days.
Free shipping on orders over $30. Shipping costs for other orders are shown at checkout.
Delivery estimates can be affected by peak seasons, extreme weather or customs delays. Available destinations are shown at checkout.
International orders may be subject to import duties or taxes. Please check your local requirements before ordering.
Once your order ships, use the tracking information provided to follow its progress.
For help with an order, contact auralithjewelry@outlook.com and include your order number.
Messenger: Auralith
7-Day Quality Guarantee
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
For confirmed quality issues, we provide one free replacement or exchange.
If the replacement item also has a quality issue, the customer may choose one additional replacement or a full refund.
Returns or refunds are not accepted for non-quality-related reasons after delivery.
Natural variations in jade, gemstones, crystals, wood, pearls, color, texture, pattern or inclusions are not considered defects.
Please include your order number and clear photos of the issue so we can help.
For help with an order, contact auralithjewelry@outlook.com and include your order number.
Messenger: Auralith